Thank you for shopping at Gizmox! We want you to be completely satisfied with your purchase. If for any reason you are not, we’re here to help.

Returns

• Eligibility: To qualify for a return, your item must be unused, in the same condition as received, and in its original packaging.
• Return Window: Returns are accepted within 30 days of purchase. After 30 days, we cannot offer a refund or exchange.
• Process: Contact our customer support team with your order number and reason for the return. We’ll guide you through the return process.

Refunds

• Refund Processing: Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund.
• Refund Method: Approved refunds will be processed back to your original payment method within 5-7 business days.
• Shipping Costs: Return shipping costs are the responsibility of the customer unless the item was damaged or incorrect.

Exchanges

• If you received a defective or incorrect item, please reach out to us immediately. We’ll arrange for a replacement at no additional cost.

If you have any questions about our return and refund policy, please don’t hesitate to contact us at [email protected].