1. How can I track my order?
Once your order is shipped, you’ll receive an email with a tracking link. Click on it to view your order’s status and expected delivery date.
2. How long does shipping take?
Standard shipping within the U.S. typically takes 5-7 business days. Expedited options are available at checkout for faster delivery.
3. Do you ship internationally?
Yes, we ship to select international locations. Please note that additional fees may apply, and delivery times will vary based on location.
4. Can I cancel or change my order?
Orders can be canceled or modified within 24 hours of placement. Please contact our support team as soon as possible with your order details.
5. What if I received a defective or incorrect item?
If you receive a damaged or incorrect product, please contact us immediately. We’ll arrange for a replacement at no extra charge.
6. What is your return policy?
We accept returns on unused items within 30 days of purchase. See our Return & Refund Policy for more details.
7. How can I contact customer support?
Our support team is available to assist you. Feel free to email us at [email protected], and we’ll get back to you within 24 hours.
8. Are your phone cases compatible with all phone models?
Our cases are designed to fit specific models. Please check the product description for compatibility information before purchasing.
9. Will my case turn yellow over time?
Our epoxy resin cases are made to resist yellowing and are highly durable, maintaining their clarity and shine over time.
10. Do you offer any discounts?
We occasionally run promotions! Sign up for our newsletter or follow us on social media to stay updated on the latest offers.